Identify the supplied mechanism.
Record the actual operator and lock option rather than approving a generic display-window appearance.
Windows · Index, Washington
Window replacement in Index should include a practical demonstration of the supplied operating and locking hardware. Similar-looking windows can use different handles, lock movements and closing sequences.
Evergreen Home Pro helps homeowners include everyday operation in the selection and handover. Ask to try a representative unit and confirm which hardware will actually arrive with the chosen windows.

Window replacement
Ask whether the supplied design needs a separate locking action or locks as the sash closes. At handover, have the installer demonstrate how to confirm engagement on each operating type; a closed-looking sash alone does not explain its lock status.
Record the actual operator and lock option rather than approving a generic display-window appearance.
Ask the provider to show how the user confirms engagement, including any automatic-locking feature selected.
Keep the correct owner instructions and have unexpected resistance assessed by the installer.
Before work begins
Use Index’s adopted residential and energy requirements when asking about the proposed replacement. Identify whether openings, structural members or room use are changing so the reviewer can determine the applicable documents and requirements.
An easy-to-use handle does not establish egress, safety-glazing or energy compliance. Have the complete selected unit and opening assessed for the actual room.
Ask for a demonstration of the exact hardware option being supplied.
Confirm the operator and lock on the actual selection and order record.
Have the installer assess its operation rather than forcing or modifying the mechanism.
Share the opening types and any locking concerns so the provider can explain the actual mechanisms and handover.